Support
Student Support
Get help with your account, purchases, learning resources, accessibility, or another Academy question.
Contact Support
OpenSend a brief description of what you need help with. Please do not include your password, payment-card details, or private workbook answers. Support requests are reviewed manually.
Privacy & Safety
OpenYour account and purchased resources remain private to you. Never send passwords, payment-card details, protected links, or private learning responses in a support request.
Accessibility Help
OpenContact Support if a page, document, video, or account control is difficult to use. Tell us which page you were on and what would make it more accessible.
What Support Can Help With
OpenSupport can help with sign-in, purchases, missing access, course materials, downloads, and accessibility. Educational support is not emergency, medical, legal, or crisis care.
Contact Support
Include the email address used for your account, the name of the resource, and a short description of the problem. Do not include sensitive information.
Email Academy SupportPrivacy & Safety Help
Tell us if you are concerned about your account, access, or privacy. Do not send your password, payment-card details, protected links, or private learning responses.
Email Privacy & Safety SupportAccessibility Help
Include the page, document, video, or control that was difficult to use and briefly describe what would make it more accessible for you.
Email Accessibility SupportWhat Support Can Help With
Contact us about sign-in, purchases, missing access, course materials, downloads, or accessibility. Academy Support does not provide emergency, medical, legal, or crisis care.
Email Academy Support